FAQ

Frequently Asked Questions (FAQ)

What materials are used in Varenna jewelry?

Most Varenna pieces are made with stainless steel and high-quality PVD plating for better durability and everyday wear.

Many styles are also:

* Water-resistant
* Tarnish-resistant
* Hypoallergenic

Material details are listed on each product page.

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Will my jewelry tarnish?

Our pieces are designed for long-lasting wear. However, proper care will help preserve the finish even longer.

We recommend avoiding:

* Harsh chemicals
* Perfumes directly on jewelry
* Storing pieces while wet for long periods

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Is the jewelry hypoallergenic?

Most Varenna jewelry is hypoallergenic and suitable for sensitive skin.

If you have extremely sensitive skin, we recommend checking the material details listed in each product description before purchasing.

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How long does shipping take?

Orders are typically processed within 1–3 business days.

Estimated delivery times:

* United States: 3–7 business days

Shipping times may vary during holidays or high-demand periods.

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Can I return or exchange my order?

Due to hygiene reasons, we do not accept returns or exchanges on earrings or worn jewelry.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery through our Contact Form with your order number and photos of the item.

Approved cases may be eligible for:

* Store credit
* Exchange
* Replacement item

Please see our Return & Exchange Policy for full details.

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How should I store my jewelry?

To keep your jewelry looking beautiful:

* Store pieces separately
* Keep them dry when not in use
* Avoid friction between items
* Use the pouch provided when possible

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Do you restock sold out items?

Some pieces may be restocked depending on demand.

You can follow  Varenna on Instagram for restock updates and new arrivals.

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Can I wear the jewelry in water?

Many Varenna pieces are made with high-quality stainless steel and PVD coating, making them water-resistant and suitable for everyday wear.

This means they can generally handle:

* Water
* Sweat
* Daily use
* Beach and pool exposure

However, to help preserve the jewelry’s shine and finish for as long as possible, we still recommend avoiding excessive exposure to harsh chemicals and storing pieces dry when not in use.

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How can I contact Varenna?

You can reach us anytime through our Contact Form and we’ll get back to you as soon as possible.